1.

How long will my box take to arrive?

Approximate shipping times are;

Within WA 1-3 business days

Within Australia 1 - 2 weeks

Within New Zealand 3 - 5 weeks

Please note we use a third party courier service and can not guarantee arrival dates . Please take this into consideration when placing your order.

*COVID19 has caused delays with orders, so shipping is taking longer than usual.

2.

Care for products?

The below notes/Disclaimers are taken from our suppliers;

Please clean all products before use. Do Not sterilise in microwave or with boiling water. To care for all silicone and wooden products, wash in mild soapy water and air dry. In most cases, wooden products just need to be wiped over with a cloth, do not allow to be soaked in water. Check regularly. Wooden teether products are untreated.  Do not leave in direct sunlight or in a hot car. Do not disassemble any part of the product or use it for unintended purposes. It is recommended to inspect products prior to use checking for any sign of wear and if found to discard the item. Children should be supervised at all times while utilising the products. 

3.

Product information

Our products are carefully selcted from reputable brands, a few notes taken from suppliers on what their products are made from; Rattles feature round silicone and beach wood beads - all made out of baby-safe BPA free silicone. Rings are natural engraved wood with no harmful lacquers or varnishes. 

Silicone Bibs, Bowl, Spoons - Made from 100% High-quality, Food Grade, FDA approved silicone, BPA free, PVC free, Phthalate free. Any further questions about materials + products please reach out and we can get any answers from our suppliers.

Al.ive Products - we sell these as add on's only. These can be purchased with any of our gift boxes. Al.ive Body state the below; Harnessing the power of essential oils and native botanical extracts, our al.ive body® range is 100% palm-oil free, vegan and never tested on animals.
Watermelon and Lime Hand and Surface Sanitiser Spray - Alcohol, Aqua (Water), Glycerin, Citrullus Lanatus (Watermelon) Seed Oil, Citrus Aurantifolia (Lime) Peel Oil, Parfum (Fragrance).
Directions: FOR HANDS : Spray a sufficient amount onto hands and rub together until dry.FOR SURFACES : Spray lightly onto surface. Wipe clean.  WARNING : For external use only. Flammable. Keep away from heat or flame. Keep out of eyes, ears and mouth. Discontinue use if skin irritation or rash occurs. Keep out of reach of children. Store below 30°C. If swallowed, phone Poisons Information on 13 11 26.
About this products: 

The Watermelon & Lime Hand & Surface Sanitiser is a dual-purpose product that eliminates bacteria from the skin and surfaces. Its 70% ethanol content kills 99.9% of bacteria. The discreet and convenient bottle can be used on-the-go, as the formula leaves no sticky residue.The inclusion of moisturising ingredients means it will not dry out the skin so is ideal for regular use.

Our bottles are 100% recyclable and made from PE plastic

KEY INGREDIENTS|

Glycerin is great for the skin because it acts as a humectant, which is a substance that attracts moisture and allows it to be retained within the top layers of the skin. It can increase skin hydration, relieve dryness and refresh the skin’s surface. Watermelon Seed Oil works wonders for all skin types. It is nourishing and effective for dry skin, as it protects and moisturises with antioxidants, minerals and unsaturated fatty acids.
Lime Peel Oil has a stimulating and refreshing aroma, as well as antibacterial skincare benefits.

Peony and Olive Leaf Hand Balm - Water (Aqua), Prunus Amygdalus Dulcis (Sweet Almond) Oil, Butyrospermum Parkii (Shea) Butter, Cocos Nucifera (Coconut) Oil, Glycerin, Arachidyl Alcohol, Euphorbia Cerifera (Candelilla) Cera, Theobroma Cacao (Cocoa) Seed Butter, Behenyl Alcohol, Glyceryl Stearate Citrate, Isoamyl Laurate, Arachidyl Glucoside, Xanthan Gum, Glycine Soja (Soybean) Oil, Tocopherol (Vitamin) E, Fragrance, Phenoxyethanol, Potassium Sorbate.

Directions: Massage into hands as needed. Store at room temperature. WARNING : Discontinue use if irritation or reaction occurs. Do not ingest.

About this product: This item is made from 100% recyclable PE plastic.

KEY INGREDIENTS|

Shea Butter has been prized as a skin protectant for decades, and it is its essential fatty acid content that helps calm dry, irritated skin. Quickly absorbed, it is an excellent long-term moisturiser for dry hands.
Cocoa Butter has superior emollient properties that help form an occlusive yet breathable barrier to retain moisture within the skin.
Sweet Almond Oil contains zinc, which helps smooth rough, calloused skin, as well as fatty acids that help prevent the loss of essential moisture from the dermis.


If you would like further information on ingredients list or more anything else about this product please contact us or Al.ive Body. 

4.

Can I get a refund?

If there is something you are not happy with please send us an email so we can work with you directly. We do take extra special care wrapping up our gift boxes for postage and unfortunately we can not provide refunds on lot or damaged products due to shipping and this needs to be taken up with the shipping company. 

5.

Do you do custom orders?

Our range of gift boxes are carefully put together so you can find the perfect option to gift, at this stage we do not offer customised gift boxes. 

6.

Can I buy items individually?

No sorry! If this is something of interest please let us know as we may look to change this in the future. 

7.

Have another question?

Please send us a message via our contacts page or email us at hello@pepiembellishmentbox.com